Rick Chapman, Co-founder & CTOIn this day and age, businesses and data are segregated by an opaque window of sprawling technologies. The success of these businesses hinges on making this window as transparent as possible. However managing an internal IT team is mostly expansive and cumbersome. This is precisely why the demand for managed IT services has surged lately. Taking this pressing need as the founding principle of their venture, Netelligent’s Co-founders Rick Chapman and Aaron Stone set forth to develop technology solutions to facilitate managed IT and managed security services for effective management networks and collaboration technologies in an organization.
As progressive companies depend on advanced technologies, they are faced with the predicament of endpoint proliferation, network optimization, and maintaining control over infrastructure. Addressing these challenges, the company’s diverse service portfolio is comprised of managed services, hosted collaboration solutions, IaaS, DaaS, Hybrid IT, DRaaS, virtualization, and networking.
Netelligent has been nurturing its longstanding partnership with Cisco for delivering support and expertise in unified communications, wireless LAN, Cisco unified data center, unified contact center, network infrastructure, and network security. Netelligent comprehensively covers all aspects of effective collaboration by extending Cisco Master Collaboration for delivering straight-line telephony to video conferencing solutions and everything in between. Tending to the need of running infrastructure cost-efficiently, Netelligent’s NetTend Managed IT Services has been designed specifically to support, monitor, and maintain technology in an organization to save the time and the costs of troubleshooting network issues, managing vendors, and applying patches.
The flexible managed service, NetTend, supports an array of managed firewalls and security devices; managed servers like Cisco unified computing system; and managed voice and collaboration like Cisco Collaboration infrastructure and applications. Netelligent’s tools allow integrating voice, video, and data over wired and wireless networks seamlessly in a secure environment. As a Cisco Master Managed Services Partner, the firm also offers bespoke IT security solutions for protecting organizations’ data and networks against cyber threats and attacks.
With the Cisco environment, customers are achieving 100 percent uptime of our services. Cisco reliability is becoming a major differentiator for us
Netelligent’s hosted voice system has empowered its clients with Cisco Hosted Collaboration Solution for enabling real-time collaboration while lowering TCO and increasing operational productivity. Recently, Netelligent teamed up with Kansas City Public Library (KCPL) to replace the client’s aging voice system. KCPL’s Cisco Unified Communications system required an upgrade, however, they were hesitant to spend significantly on hosted communications service. After evaluating several vendors, KCPL approached Netelligent for its Hosted Collaboration Solution. With Netelligent, the staff at KCPL could access the latest version of Cisco Unified Communications Manager without having to bear the costs of new equipment. “We saved nearly $60,000 by not having to upgrade our Cisco Unified Communications system,” says Michael Bollinger, Director of IT, KCPL. “Instead of a capital expense, we have a predictable monthly per-user fee.”
To run cloud hosting Cisco Desktop-as-a-service (DaaS) solution, Netelligent leverages fully virtualized Cisco Unified Data Center environment that offers superior performance and manageability, faster scaling, and availability of services to DaaS customers. “Cisco environment makes deployment of services for our customers incredibly easy with high levels of automation for the virtual environment. We can add additional capacity in hours or scale out hundreds of desktops in minutes,” says Chapman Co-founder and CTO, Netelligent. “With the Cisco environment, customers are achieving 100 percent uptime of our services. Cisco reliability is becoming a major differentiator for us.”
The backbone of Netelligent’s product portfolio for seamless and ubiquitous collaboration lies in its innovation methodology which includes collaborative sessions and intensive workshops to facilitate business and IT alignment. Moving forward, the company will continue to make the technology invisible and focus on client’s core business to improve productivity and efficiency.